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Terms and conditions:

BY MAKING A BOOKING AT CYKLER MALLORCA SL’S WEBSITE YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ THEM CAREFULLY BEFORE YOU PROCEED WITH YOUR BOOKING.

GENERAL
Your contract is with CYKLER MALLORCA SL

The general terms and conditions herein constitute your contract with CYKLER MALLORCA SL and are further supplemented by the internal rules and regulations that apply specifically to the Hotel Can Cota where you have booked your stay.

In these Terms and Conditions, the words “we” or “us” means CYKLER MALLORCA SL and its employees, officers, agents, suppliers and vendors, and use of the words “you” or “guest(s)/Guest(s)” means any and all persons for whom a Hotel room is booked.

BOOKINGS
Bookings may be made online at cyklermallorca.dk, through phone conversation or at the Hotel.

At the time of the booking you will be charged a deposit fee of 20%. For now we are only able to receive bank transfers.

The remaining part of the total price of the booking is due to be paid on day of departure. CYKLER MALLORCA SL accept credit card payments and cash in the currency of euros.

Once your booking has been successfully completed, a Booking Confirmation will be issued in respect of the rooms booked and sent to the email address provided by the guest. You MUST produce your Booking Confirmation(s) upon check-in at the Hotel, together with your original valid photo identification document (passport). If you do not receive your Booking Confirmation(s) within twenty-four (24) hours from the time of booking, please contact the hotel.

The ‘Guest’ named in the Booking Confirmation must be the person staying at the Hotel otherwise we reserve the right to cancel the booking.

At all times during the booking process, you will be advised to ensure accuracy of your booking details (stay dates, room types, room rates, number of guest(s), Add-Ons). CYKLER MALLORCA SL will not be responsible or liable for errors in bookings.

Bookings are accepted subject to room availability.

SPECIAL CONDITIONS REGARDING ALL GROUP BOOKINGS
A group consists of one of the following two: At least 6 guests making a collective booking of at least 3 rooms for at least 4 nights. Or a tour operator making a booking on behalf of a group of at least 6 guests in at least 3 rooms for at least 4 nights.

Group bookings may be made online at cyklermallorca.dk, through phone conversation, through e-mail or at the Hotel.

A group is entitled to a discount of at least 5% on room rates, but is also subdued to special terms of booking and payment.

At the time of the booking the group or the tour operator will be charged a deposit fee of 20%. For now CYKLER MALLORCA SL is only able to receive bank transfers. The group must pay this amount within 7 days of having received the booking confirmation. Under special circumstances a later date for payment of deposit can be agreed.

At least 8 weeks before the arrival date the remaining part of the total amount must be paid. If the remaining part of the total amount is not paid within the agreed time, the booking is automatically cancelled and CYKLER MALLORCA SL can start selling the rooms to other guests.
If a group is failing to pay the remaining part of the total amount, the deposit is lost.

ROOM RATES
Room rates shown at cyklermallorca.dk are charged on a per room per night basis. Breakfast is included.
Meals except for breakfast are not included.
Room rates include service tax, service charge, VAT, and/or other charges or taxes.
Room rates and details are correct at the time of publication and are subject to change without notice.
CYKLER MALLORCA SL only accept euros as currency.

ROOMS IN HOTEL Can Cota:
Moscari (double room):
€ 129 (high season)
€ 108 (low season)

Petra (twin room):
€ 106 (high season)
€ 90 (low season)

Inca (twin room):
€ 139 (high season)
€ 116 (low season)

Selva (twin room):
€ 106 (high season)
€ 90 (low season)

Palma (twin room):
€ 159 (high season)
€ 133 (low season)

Alaró (twin room):
€ 149 (high season)
€ 124 (low season)

Orient (single room):
€ 96 (high season)
€ 80 (low season)

Extra bed for adult: € 28/night
Extra bed child up to 15 years: € 20/night
The following are not provided in our rooms:-

Room service, telephone, television, radio, iron and ironing board, bathrobe, mini-bar, tea or coffee making facilities cots.
Hotel Can Cota has a strict NO SMOKING policy. Failure to comply will entitle us to terminate your booking and you must leave the Hotel immediately.

RESTRICTIONS
You may not bring the following into our Hotels:
Pets (except for registered guide dogs)
Any electrical appliances and/or equipment for heating and/or cooking purposes
CYKLER MALLORCA SL reserves the right to remove and/or confiscate any of the above items found in any room immediately without Notice to you and to charge you for any costs incurred for taking such action.

CYKLER MALLORCA SL further reserves the right to ask you to leave the Hotel and remove your belongings from the room immediately if we shall, in our sole opinion, deem that you have used the room in an irresponsible manner or in a manner that will compromise the safety of, or cause damage and/or harm to the room, the Hotel premises, the other Hotel guests, staff or any other persons or the reputation of CYKLER MALLORCA SL without any compensation and/or any reimbursement to you.

CHECK-IN AND CHECK-OUT
Check-in
Check-in is after 15.00 pm

Booked rooms will be held for check-in until 9.00 am the following day of the scheduled check-in date, after which the booking will be deemed cancelled and CYKLER MALLORCA SL shall be entitled to release the booked room(s) for the remaining stay dates to other guests. No refunds will be provided for the cancelled booking.

Check-out
Check-out is before 10.00 am

CHANGES AND CANCELLATIONS
Deposits paid for bookings are non-refundable 14 days after the booking is made.
Change of Guest name on your booking is allowed if made three (3) days or more before check-in date.

No changes regarding stay dates, room category, duration of stay may be made but you are entitled to cancel the booking and make a new booking with the Hotel, subject to availability, and to the terms of cancellation below.

CANCELLATION POLICY

You confirm the booking by paying the deposit of 25%.

Within 14 days of having received booking confirmation from CYKLER MALLORCA SL the guest is entitled to getting a the full deposit refunded. This rule does not apply if the stay is within 1 month of booking date.

In the event that you need to cancel your holiday more than 30 days prior to the planned arrival the deposit is lost. In the event of a cancellation between 30 and 3 days before the planned arrival, we will charge 50% of the total price. In the event of a cancellation within 3 days prior the planned arrival, or in the event of a no-show, you will be charged 100% of the total price. Important information If your stay is cut short after you have checked-in, 50% of the price of the remaining booked nights will be charged to your card.

There are no exeptions to the cancellation policy stated above.

For any cancellation it is required to contact directly with the Hotel. By paying the deposit you are accepting our cancellation policy.

Special conditions regarding cancellation of group bookings:

Cancellation before paying the deposit: No fee.

Cancellation after the deposit is paid but before the remaining amount is paid: The deposit is lost.

Cancellation after the remaining amount is paid: The total amount is lost.

Change of Guest name and cancellation of booking can only be made by contacting CYKLER MALLORCA SL by e-mail. (Denne email adresse bliver beskyttet mod spambots. Du skal have JavaScript aktiveret for at vise den.).

DAMAGE
You are liable for any damage howsoever caused to the allocated room(s) or to the Hotel property caused by you or any persons in your party (whether or not staying at the Hotel) during your stay. CYKLER MALLORCA SL reserves the right to retain your credit card and/or debit card details and charge or debit such amounts as it shall in its sole discretion deem fit on the said card(s) to compensate or make good the loss, damage, costs or expenses incurred or suffered as a result thereof. CYKLER MALLORCA SL further reserves the right to commence legal proceedings against you without notice.

RIGHT TO REFUSE ACCOMMODATION
CYKLER MALLORCA SL reserves the right to refuse accommodation to any person(s) without any notice and terminate any booking without being liable for any refund or compensation for the following reasons:
The booking has been paid through fraudulent means
The booking has been altered by anyone other than CYKLER MALLORCA SL
The person checking in is not or cannot prove that he/she is the person named in the Booking Confirmation
as permitted under the provisions of these Terms and Conditions

LIMITATION OF LIABILITY
CYKLER MALLORCA SL ’is responsible to provide the room(s) and Add-Ons stated in the Booking Confirmation(s) and according to these Terms and Conditions. We do not accept any liability for failure to provide the services contracted or any of them due to circumstances beyond our control.

CYKLER MALLORCA SL is not in a position to guarantee Guest’s safety against events including but not limited to accidents, death, acts of God, flood, riot, theft, or even acts of negligence. All activities have inherent risks to health and safety and CYKLER MALLORCA SL will not be responsible for any eventualities related to any activities or services booked through this website.

CYKLER MALLORCA SL will not be responsible for loss or damage of property left in Guest’s room and/or CYKLER MALLORCA SL property during Guest’s stay. Guests are advised to obtain insurance to cover curtailment, and loss of luggage, personal effects, damages, personal injuries and money/valuable belongings.

COPYRIGHT & TRADE MARKS
CYKLER MALLORCA SL’s website including the booking and other applications, text, graphics, designs, audio and video clips, hotel and destination information and all other content thereon are the property of CYKLER MALLORCA SL and/or its content suppliers.

You may use this website and its content solely for personal, non-commercial and private use subject always to applicable copyright laws.

DISCLAIMER
CYKLER MALLORCA SL's website, the services provided and all content thereon are supplied “as is” and “as available”. CYKLER MALLORCA SL provides no guarantee regarding the website and content. You are solely responsible for your use thereof.

While we will make every effort to ensure that the information on the CYKLER MALLORCA SL website is accurate and published in good faith, we do not warrant or represent its accuracy and disclaims to the maximum extent permitted by law all warranties expressed or implied by statute, custom or usage.

CYKLER MALLORCA SL will not be liable for any direct, indirect, consequential, punitive losses or damage (including without limitation loss of revenue, loss of goodwill, loss of reputation and loss of, or damage to data), arising out of this website or the use thereof, or any errors, inaccuracies or omissions in the services or content provided howsoever caused.

The various linked sites on our CYKLER MALLORCA SL site allows for further link-up and interaction between Guests and the said sites for promotions and other interactive mediums. The inclusion of all website links on our CYKLER MALLORCA SL's website does not imply endorsement by CYKLER MALLORCA SL of such linked sites, or any association with their operations. These sites are outside the control of CYKLER MALLORCA SL. We will not be responsible for the content on the linked sites or your use thereof.

GOVERNING LAWS
Your contract with CYKLER MALLORCA SL is governed by the laws of Spain.

CHANGES TO THE THESE TERMS & CONDITIONS
CYKLER MALLORCA C.B reserves the right to cancel, amend or vary the arrangements and content featured on CYKLER MALLORCA SL website and/or change or add to these Terms and Conditions at any time without prior notice.